Privacy Policy
We only ask for what we need to give you a quote and do the work, and we keep it between us and you.
Who we are
KC Home Services provides ant and cockroach control and handyman services to homes in Brakpan, Springs, Nigel, Boksburg, Benoni and surrounding East Rand areas. You can reach us at (074) 031-2307 or through the forms on this website.
Information we collect
When you fill in one of our forms, we ask for:
- Your name
- Your phone number (and address or area, to know where the work is)
- Your email address, if you choose to provide one
- Details of what you need, for example ants in the kitchen or a leaking tap
- Which page or form you used to contact us
We also collect standard, anonymous website usage information (such as which pages are visited) through Google Analytics, to understand how people find and use our site.
How we use your information
We use the details you share with us only to:
- Contact you back about your request, usually by phone or WhatsApp
- Prepare and send you an estimate
- Schedule and carry out the work you asked for
- Keep a record of your request so we can serve you better in future
We do not sell, rent or share your personal information with anyone for marketing purposes. Your details are sent to the KC Home Services team so we can respond to you.
How we store and protect it
Your requests are stored securely and are only accessible to the KC Home Services team. Email notifications about new requests are delivered over encrypted connections. We keep your information only as long as we need it to serve you and keep accurate records of the work we do.
Cookies and analytics
This website uses Google Analytics and Google Tag Manager to measure how the site is used, for example which pages people visit. This information is not used to identify you personally and is not combined with your contact details. You can block or delete cookies in your browser settings at any time.
Your rights (POPIA)
Under South Africa's Protection of Personal Information Act (POPIA), you may ask us at any time to confirm what information we hold about you, correct it, or delete it. Just call (074) 031-2307 and we'll sort it out. No forms, no fuss.
Questions
If you have any questions about this policy or how we handle your information, call (074) 031-2307 or send us a message. We're happy to explain anything.
Last updated: January 1970